For any questions, comments, concerns, or general assistance that will make your experience with us more convenient, please contact us below.
5625 West Central Ave.
Toledo, OH 43615
- You can place orders 24/7 by Visa/MC/PayPal on our secure site or you can call 419-754-3200 if you are experiencing any problems. Please feel free to call us anytime between 7:30am and 5:30pm Monday through Friday and 8am to 12pm on Saturdays.
- Most orders placed with Brown Truck Parts that are in-stock usually ship same day or next day. Because of this, Brown Truck Parts do not guarantee pre-shipping cancellations on any order’s with in-stock items.
- Email us at [email protected] as soon as possible. Most orders are transmitted almost immediately to our warehouses and we may not be able to cancel your order.
Pre-shipping Cancellations for Backordered Items:
- Back-ordered items may ship at any time. Because of this, Brown Truck Parts do not guarantee cancellations on any orders containing back order items.
- However, customers may submit a cancellation request for orders that have back-ordered item’s by emails us at [email protected] . Please allow 48 hours to ensure order has not shipped.
- All products sold by Brown Truck Parts are considered new, factory sealed & covered by manufacturer warranties unless obviously specified.
- If you find your package is not delivered in this condition, please contact us immediately at [email protected] . Brown Truck Parts do not offer any technical assistance. We cannot offer advice on compatibility of items. We are not technicians, only quality retailers with competitive prices.
- On most products we provide detailed specifications to obtain information about our products. Please contact the manufacturers for accurate answers to your technical questions and compatibility.
- Errors or omissions in descriptive, typographic, pricing and/or photographic representation are subject to correction. We reserve the right to modify this site's content at any time
Shipping Time Lines
- Most of our orders get shipped within 2 to 3 business days upon payment.
- Please allow 3-7 business days for items which may not be in stock.
- The delivery time for UPS & FedEx ground is 3 to 5 business days.